Terms & Conditions

Last updated: 29/09/2025

By accessing or using Milko App (“the App”), you agree to the following Terms & Conditions. These Terms are designed to protect both the company DigitalRocketships LLP (operator of Milko App) and its users (milkmen and customers). Please read them carefully.

1. Nature of Service

• Milko App is a record-keeping and communication platform ONLY.
• The app connects milkmen and customers, allowing them to manage milk delivery schedules, orders, and accounts.
• The app does not collect, hold, transfer, or process money. All financial transactions take place directly between the milkman and the customer, outside of the app.

2. Responsibilities of Users

• Users must provide accurate and true information while creating an account.
• All agreements (pricing, delivery timing, product quality, refunds, etc.) are strictly between the milkman and customer.
• The company is not responsible for fraud, miscommunication, or disputes between users.

3. Limitations of Liability

The company is not liable for:

• Any loss, damage, theft, or dispute arising between milkmen and customers.
• Any direct, indirect, incidental, or consequential damages resulting from the use of the app.
• Any incorrect data entered by the users.

4. Prohibited Uses

• Users shall not misuse the app for illegal, fraudulent, or harmful purposes.
• No user may hold DigitalRocketships.LLP responsible for product quality, delays, or financial matters.
• Attempting to hack, copy, or misuse app data is strictly prohibited.

5. Changes to Terms

The company reserves the right to modify these Terms at any time without prior notice. Continued use of the app means you accept the updated Terms.

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Refund Policy

Last updated: 29/09/2025

• Milko App does not accept or process payments.
• As the app does not handle transactions, no refunds or cancellations can be requested through the app.
• Any monetary dispute (refund, payment delay, shortage, or excess) must be resolved directly between the customer and the milkman.
• The company is not responsible for any payment disputes or claims.

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Disclaimer

Last updated: 29/09/2025

• The app is provided on an “as-is” and “as-available” basis without any warranties, guarantees, or assurances.
• The company does not guarantee the accuracy, reliability, or completeness of data shared between users.
• Milko App is not liable for service interruptions, technical errors, or data loss.
• By using the app, you acknowledge that all risks (business, financial, or personal) are solely yours.